Legal & Privacy Policy
1. Legal Disclaimer
The content on this website is provided for general informational purposes only. While New Heights Sdn Bhd endeavors to maintain accurate and up-to-date information, we make no warranties or representations of any kind about the accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.
Any reliance you place on such information is therefore strictly at your own risk.
2. Terms of Use
By accessing and using this website, you agree to the following terms:
• The website content is for your general information and use only and is subject to change without notice.
• Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
• This website may include links to external websites. These links are provided for convenience and do not signify endorsement. We have no responsibility for the content of the linked websites.
• You may not create a link to this website from another website or document without New Heights Sdn Bhd’s prior written consent.
3. Intellectual Property
All intellectual property rights in all materials on the site are owned by or licensed to New Heights Sdn Bhd. This includes but is not limited to logos, graphics, content, and layout design.
You may not copy, distribute, display, reproduce, or create derivative works from any material without prior written permission.
Privacy Policy
At New Heights Sdn Bhd, we are committed to protecting your personal data and respecting your privacy, in line with the Personal Data Protection Order, 2021 of Brunei Darussalam and relevant international standards.
4. Information We Collect
We may collect the following personal information:
• Name
• Contact information including email address and telephone number
• Company name and address
• Other information relevant to service enquiries, quotations, or projects
We also automatically collect some information about your visit (IP address, browser type, access times) for website analytics purposes.
5. How We Use Your Information
We use your personal data to:
• Respond to your enquiries and provide quotations or services
• Process your transactions and deliver agreed services
• Improve our website, products, and services
• Maintain internal records
• Comply with legal obligations
We only collect and process personal data where it is necessary for business purposes or where you have given us your consent.
6. Sharing of Information
We do not sell, trade, or rent your personal data to third parties.
We may share data with trusted third parties under confidentiality agreements to:
• Perform services on our behalf (e.g., shipping, freight forwarding, IT services)
• Comply with legal obligations or protect the rights, property, or safety of New Heights Sdn Bhd, our clients, or others All data processors are required to act in accordance with the Personal Data Protection Order, 2021.
7. Data Protection and Security
We implement appropriate technical and organizational measures to safeguard your personal information against:
• Unauthorized access
• Accidental loss
• Destruction or damage
Our measures include secure servers, restricted access to personal data, and regular review of our data collection and storage practices.
8. Cookies
Our website may use cookies to enhance your browsing experience.
Cookies help us analyze web traffic and tailor operations to your needs. You can choose to accept or decline cookies through your browser settings.
9. Your Rights
You have the right to:
• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data (subject to legal retention requirements)
• Withdraw your consent at any time where consent is the basis of processing
Requests can be made via our contact details provided below.
10. Retention of Data
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying legal, accounting, or reporting requirements.
11. Updates to This Policy
We may update this Legal Notice & Privacy Policy from time to time. Changes will be posted on this page, and where appropriate, notified to you by email. Please check this page regularly for updates.
12. Contact Us
If you have any questions about this Legal Notice, Terms of Use, or Privacy Policy, please contact us at:
Email: general@newheightscompany.org
Phone: +673 2421208
Registered Address: Unit 18, Spg 21, Block B, Gadong Central, Jalan Gadong, Bandar Seri Begawan, Brunei Darussalam Post Code: BE4119